How this website uses your information.

When you send an enquiry

Only your name and location are required for an enquiry. A phone number, email address, topic and question are optional. We can reply directly only if you provide a phone number or email address. We use the details you choose to submit to review your enquiry and, where possible, respond to you.

The form explains this processing before you select Send enquiry. Selecting that button records your request for us to process and retain the submitted details, together with an enquiry reference, submission time and source page. A reply channel is derived from any contact details you provide. There is no separate required consent checkbox.

When email delivery is enabled, your full submitted enquiry is sent through our email provider, Brevo, to the team mailbox. The email includes your contact details, question, consent and enquiry reference, with a Markdown copy attached. Brevo and the provider hosting the team mailbox process these messages under their own service terms.

In email delivery mode, this website does not save the enquiry in Cloudflare R2 or a server database. It has no automatic retry queue or outbox. A success message means the email provider accepted the message for delivery; it does not confirm arrival in the team inbox. If a delivery attempt is unconfirmed, retrying may send a duplicate email.

Enquiry emails and their attachments are retained in the team mailbox under the website owner's retention policy. Contact the team with your reference to ask about retention, correction or removal.

If private file delivery is enabled instead, enquiries are saved as private Markdown records in Cloudflare file storage, separate from the public website and its FAQ search. Authorised team tools use a private connection, and configured notification services may process information to alert the team to a stored enquiry.

Please keep your initial message brief. Do not send identity documents, payment information or detailed case records through this form.

When you try the application checkout

The application checkout saves the application details you choose to enter as a private Markdown record before creating a payment order. Only name and location are required initially; Cashfree requires a payer mobile number at checkout, and we require an email address for your application and payment acknowledgement. Spouse, marriage, religion, address and settlement details are optional. Only share information you want the team to review.

Cashfree receives a random customer and order reference, the payer mobile number, currency and amount. Spouse details and case information are not sent to the payment provider. Bank, card and UPI details are entered inside Cashfree checkout. A successful production payment collects the application fee displayed before checkout.

After payment verification, our email provider, Brevo, sends the full submitted application and a Markdown attachment to the team mailbox at connect@divorceaz.in. Your acknowledgement email contains your application reference, Cashfree payment ID, amount and verification time; it does not include spouse, address or case details. We do not send this acknowledgement to your spouse. Private notification records retain delivery attempts for retries; provider acceptance does not guarantee inbox arrival.

Private application and payment records are retained in private Cloudflare file storage. They are separate from free enquiry emails and public FAQ search. This browser tab stores random recovery references and an access token, without application or contact details, so an interrupted checkout can be checked again. Closing the review window does not cancel an existing payment order.

When you use Ask DivorceAz

Typed FAQ questions are searched against approved website information in your browser. The assistant keeps a short conversation history in this browser tab for follow-up questions. Clear chat removes that history. No answer-generating language model is used.

If voice is available and you choose to record, your short recording is sent to Cloudflare's hosted Whisper service for transcription. Our website does not save the audio recording. You can review or edit the transcript before searching the FAQ. Cloudflare's processing is governed by its own service terms.

Using the assistant alone does not submit an enquiry. To ask the team to review an enquiry, select Send enquiry after reading the form's processing notice. Add an optional phone number or email address if you want a direct reply.

Verification and other demonstrations

Cloudflare Turnstile verifies form and voice requests to reduce automated spam. The website also contains clearly labelled demonstration forms and eligibility tools. Those demonstrations do not book an appointment, take a payment or save an enquiry.

Questions about your record

Contact our team with your enquiry reference if you want to ask about, correct or remove a record. Avoid including sensitive case information in the subject of an email.

connect@divorceaz.in

Contact our team →